BlueCare Express & Trackerbot – Everything You Need to Know

Trackerbot and Bluecare Express

In this article we are going to breakdown everything that surrounds tracking uploading and validation and how Bluecare Express works with Trackerbot. Read the full article to understand how all that affects your account.

All of us know that when we dropship from Amazon, it’s almost impossible to become Top-rated seller on eBay because Amazon’s shipping carrier “Amazon logistics” is not recognized by eBay as a valid shipping number, and we need at least 95% of valid tracking numbers on eBay to get the Top-Rated seller badge. And not only this, but also, when a buyer is opening a case of “item not received” usually we lose this case, because eBay can’t track these tracking numbers.

The problem with Amazon trackings and the solution for it

Amazon carrier delivers around 30% of all Amazon orders.

Amazon provides you with a tracking number that can only be checked on the Amazon order page, which is not public. Since eBay does not have access to your Amazon account, they can not validate the shipping information. Therefore this tracking number is considered invalid. Which leads to the following issues:

  • You are not able to prove to the buyer and eBay that you shipped the order, and it already delivered. Therefore you are likely to lose an “Item not received” case.
  • Having a valid tracking number for 95% of your transactions is impossible if you are updating the orders with tracking from Amazon carriers.


These two being serious issues for any dropshippers, need to be dealt with, and here is the solution.

Bluecare Express is an officially approved carrier by eBay that takes Amazon trackings and converts the shipping information into BCE trackings which are validated by eBay. This will help you both to offer better customer service as buyers will be able to track their orders, as well as maintain your valid trackings percentage and deal with “Item not received” cases. 

Another benefit of using Bluecare Express trackings is that they “hide” the shipped from the location of the tracking information. So eBay doesn’t see where your package originally came from, this makes it harder to identify you as a dropshipper.

Tracking validation

For every transaction, you are required to upload a valid tracking number within the handling time that you promised. eBay counts the tracking as valid only after the carrier has scanned it. There are some cases when you can upload the tracking number within the handling time, but if the carrier hasn’t scanned it yet. In this case, eBay won’t recognize it.

95.00% of your transactions should meet these requirements to become a Top Rated Seller.

Ebay does a score evaluation based on your metrics on the 20th of each month, looking at your transactions during the past 3 months. For more details please visit Ebay Seller Central.

This was the case with Amazon. Now let’s talk about the rest of the cases.

Bluecare Express now supports ALL SUPPLIERS

UPS, USPS & FedEx tracking numbers can now be converted to BCE no matter the supplier. 

Now, let’s see how it works.

You can find the option in your eBay settings in order to enable or disable it. 

In our case you can see that we have already enabled the automatic conversion and if we go to our dashboard to check we should be able to see the converted trackings.

And here you can see that Trackerbot has matched and already uploaded the converted trackings for these orders.

The easiest and cheapest way to get BCE is with Trackerbot

Trackerbot is a tracking uploader that automatically pulls and uploads your trackings from tons of suppliers. It provides a solution for both manual and auto dropshippers where you can convert trackings to Bluecare Express.

The process of BCE conversion is fully automated, and multiple of our plans include free monthly BCE credits.

Of course, you can buy even more BCE for the lowest price per BCE available on the market – $0.04!

 We provide both manual and automated conversion of Amazon trackings to BCE.

To see more and sign up for Trackerbot, click here.